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LexisNexisScale stage

lexisnexis.com
80/ 100
AI-Enabled

LexisNexis is a leading provider of legal and risk solutions, leveraging data analytics and insights to drive customer success.

ARR
$974.3M
Team
10,198
Founded
1970

Stage check, Expand exit criteria

Can LexisNexis expand into new markets or geographies
likely
met
Revenue growth

LexisNexis has a strong revenue base

met
Market share

LexisNexis is a leading provider of legal and risk solutions

partial
Product diversification

LexisNexis has a range of products, but may benefit from further diversification

AI-Native Scorecard

Intelligence & Discoverability60

LexisNexis has a strong data analytics capability, but may benefit from improved discoverability

Build Velocity70

LexisNexis has a established product development process, but may benefit from increased velocity

Ops Leverage80

LexisNexis has a strong operational foundation, with opportunities for further leverage

Product Intelligence85

LexisNexis has a strong product portfolio, with opportunities for further innovation

The Moat90

LexisNexis has a strong moat, with a large and established customer base

Proof & Narrative75

LexisNexis has a strong narrative, but may benefit from further proof points

The moat, decomposed

Data assetsstrong

LexisNexis has a large and established data asset base

Customer basestrong

LexisNexis has a large and established customer base

Product portfoliostrong

LexisNexis has a strong product portfolio

Brand recognitionstrong

LexisNexis has strong brand recognition

What is already working

Strong data analytics capability
Established product portfolio
Strong operational foundation

The gaps

1

Mobile Optimization

ProblemPoor mobile user experience
What it costsReduced engagement and conversion
The fixImprove mobile optimization
Ultron wouldImplement mobile-first design and responsive layouts
2

Social Media Presence

ProblemInsufficient social media engagement
What it costsReduced brand awareness and customer engagement
The fixIncrease social media engagement
Ultron wouldDevelop a social media strategy and content calendar
3

Clear Call-to-Action

ProblemNo clear call-to-action
What it costsReduced conversion and engagement
The fixAdd prominent CTAs
Ultron wouldImplement prominent and actionable CTAs on key pages

The Road to AI-Native

Phase 1, Quick wins 30 days
Implement prominent call-to-action buttons on the website
Optimize mobile user experience for key pages
Increase social media engagement through targeted campaigns
Phase 2, Build the engine 90 days
Develop a mobile app for legal and risk solutions
Launch a social media analytics tool to track engagement
Create a customer journey mapping program to improve user experience
Phase 3, The moat 6-12 months
Integrate AI-powered chatbots for customer support
Develop a predictive analytics platform for legal and risk insights
Create a data visualization tool for complex legal and risk data
Phase 4, Expansion 1-2 years

The 10x move

AI-Powered Legal Analytics Platform

10x growth through AI-driven legal insights

AI-native companies that ran this play

AI-powered customer supportlike IBM, Microsoft

Implementation of AI-powered chatbots for customer support

Predictive analytics platformlike Palantir, SAS

Development of predictive analytics platforms for data-driven insights

Where AI hits your business first

Customer Support

AI-powered chatbots can provide 24/7 support

Data Analysis

AI can analyze large datasets for insights

Marketing Automation

AI can automate social media campaigns

Augment vs automate

Automate
data entry
document processing
social media scheduling
Augment
legal research
risk analysis
customer segmentation

Operate with AI fluency

Delegate tasks that can be automated to AI-powered tools
Describe key performance indicators for AI-driven initiatives
Discern the difference between AI-powered and traditional solutions
Diligence in monitoring AI model performance and retraining as necessary

Operating-model upgrade

Planning
annual planning to quarterly planning
Context
static reporting to real-time analytics
Review
monthly review meetings to weekly review meetings
Roles
generalist roles to specialist roles

Vision

LexisNexis is a leading provider of legal and risk solutions, leveraging data analytics and insights to drive customer success.

Want this for your own company?

Ultron runs the teardown, then does the work in the gaps.

Get your Road to AI-Native